Using Hive's Smile.io Integration

Bailey Lawson Updated by Bailey Lawson

Enable the Smile.io Integration

  1. In your Hive account, click Settings in the bottom left corner > Connect Data Sources. 
  2. Click Connect under the Smile.io header.

That’s it! You’re connected. We’ll import your contacts from Smile.io and you'll be able to see the full list under Smile Segments on the Segments page.

They'll consistently update when there are new interactions with your rewards program.

Find your Smile.io program members’ data

  1. To see data from your Smile.io customers in Hive, click Contacts in the left sidebar > Contact List > View all filters (in the top left). 
  2. From here, you can navigate to the Third Party Data filters.

Filter on any of the above options to see the customers with the most reward points, who’s in your VIP tier, and more. Get insights on the demographics and locations of your purchasers by clicking More... Map or Demographics in the top right corner of your contact list.

You can also see the status of each of your customer's on their User Profile, including their Points Balance, tier membership, referral URL, and link to view on Smile.

Automate emails based on changes in rewards

  1. To create a new email automation, click Email Automation in the left sidebar > + New Email Automation. 
  2. Choose the event you want to trigger an email on, the timing of the email, and the email template to send.

How did we do?

Using the Eventbrite Integration

How to Integrate With Shortstack in Hive

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