Getting Started
Contact Lists, Segments, and Imports
Segments
How to Create Segments
How to Exclude a Subset of Contacts While Using Multiple Filters
What is the "Subscribers Who Have Open Tracking Disabled" Segment?
What are Segments?
How to Merge Multiple Genre Segments
Contact Lists
Imports
Email Campaigns
Email Campaign Tips and Tricks
How to Track Subscribers Who Clicked a Specific Link
How HSTS Can Break Links in Hive
How to Use Both AND and OR Conditions When Targeting Users
How to Set Default Merge Tag Values
Why Emails Show Different in Some Clients
How to Include a PDF in Your Template
How to Add a GIF to Your Template
How Open Rates Are Calculated
How to Add "View Email in Browser" URL to Template
Creating Templates
Features for Events
Features for eCommerce
How Does the Abandoned Orders Block Work?
How to Use the Shopify Product Details Block
How to Add a Discount Code to Your Emails
How Does the Recommended Product Block Work?
How to Copy a Template to Another Brand
The Guide to Merge Tags
Email Preview Text
Best Sizes for Backgrounds, Images, and Banners
How to Use the Content Block
How to Create an A/B Test Campaign
Email Deliverability
SMS Campaigns
Events
Automations
How to Setup an SMS Automation
How to Create a Winback Automation
How to Create a Thank You Automation
How to Customize a Pre-Built Welcome Automation
How to Customize the Pre-Built Winback Automation
How to Use Splits in Automations
Pre/Post Event Reminder Setup
How to Use Hive's Prebuilt Automations
How to Setup a Keyword SMS Auto Response Automation
How to Add Users to a Segment From an Email Automation
Can Subscribers Opt-In By Texting My Hive Phone Number?
How to Create a Welcome Automation
How to Create a Browse Abandonment Automation
Signup Forms, Contests, and Capture Apps
Integrations
How to Integrate Magento with Hive
How to Integrate Zapier With Hive
Integrate Squarespace with Hive
Integrating Hive With Google Forms
Using the Eventbrite Integration
Using Hive's Smile.io Integration
How to Integrate With Shortstack in Hive
Integrating Privy With Hive
How to Connect Big Commerce
How to Find Your Facebook Pixel
Reporting
- All Categories
- Contact Lists, Segments, and Imports
- Segments
- What are Segments?
What are Segments?
Segments let you create groups of subscribers.
You can create a segment:
- By using filters on the Contact List
- By typing in the segment name when importing a new CSV
Two Types of Segments:
Static Segments
A Static Segment captures all of the subscribers that match your filters right now. Subscribers can be manually added or removed from this type of segment. New segments created with CSV imports default to static.
Live Segments
A Live Segment captures all of the subscribers that match your filters right now, as well as subscribers that match your filters in the future. Live segments continuously update as subscribers enter or exit the filters you set. You can use Live Segments to create a master segment that combines both live and static segments, e.g. a Live Segment of new subscribers from your website and a static segment that you can use to import new subscribers via CSV.
