Getting Started
Contact Lists, Segments, and Imports
Segments
How to Create Segments
How to Exclude a Subset of Contacts While Using Multiple Filters
What is the "Subscribers Who Have Open Tracking Disabled" Segment?
What are Segments?
How to Merge Multiple Genre Segments
Contact Lists
Imports
Email Campaigns
Email Campaign Tips and Tricks
How to Track Subscribers Who Clicked a Specific Link
How HSTS Can Break Links in Hive
How to Use Both AND and OR Conditions When Targeting Users
How to Set Default Merge Tag Values
Why Emails Show Different in Some Clients
How to Include a PDF in Your Template
How to Add a GIF to Your Template
How Open Rates Are Calculated
How to Add "View Email in Browser" URL to Template
Creating Templates
Features for Events
Features for eCommerce
How Does the Abandoned Orders Block Work?
How to Use the Shopify Product Details Block
How to Add a Discount Code to Your Emails
How Does the Recommended Product Block Work?
How to Copy a Template to Another Brand
The Guide to Merge Tags
Email Preview Text
Best Sizes for Backgrounds, Images, and Banners
How to Use the Content Block
How to Create an A/B Test Campaign
Email Deliverability
SMS Campaigns
Events
Automations
How to Setup an SMS Automation
How to Create a Winback Automation
How to Create a Thank You Automation
How to Customize a Pre-Built Welcome Automation
How to Customize the Pre-Built Winback Automation
How to Use Splits in Automations
Pre/Post Event Reminder Setup
How to Use Hive's Prebuilt Automations
How to Setup a Keyword SMS Auto Response Automation
How to Add Users to a Segment From an Email Automation
Can Subscribers Opt-In By Texting My Hive Phone Number?
How to Create a Welcome Automation
How to Create a Browse Abandonment Automation
Signup Forms, Contests, and Capture Apps
Integrations
How to Integrate Magento with Hive
How to Integrate Zapier With Hive
Integrate Squarespace with Hive
Integrating Hive With Google Forms
Using the Eventbrite Integration
Using Hive's Smile.io Integration
How to Integrate With Shortstack in Hive
Integrating Privy With Hive
How to Connect Big Commerce
How to Find Your Facebook Pixel
Reporting
- All Categories
- Automations
- How to Create a Welcome Automation
How to Create a Welcome Automation
Updated by Bailey Lawson
A Welcome Email Automation is an easy way to introduce subscribers to your brand, set expectations for your email marketing, and get subscribers engaging with your emails, right off the bat.
Before setting up a Welcome Email Automation for contest entrants, make sure you've successfully created a contest.
Set Up a Welcome Email Automation
- Click Email Automations in the left sidebar, click + New Email Automation
- Choose a title for your automation (e.g. Contest Welcome Email)
- Click Entry Trigger to choose how a customer enters this automation (for example, all customers who enter a specific contest will enter into this automation)
- Click Email Capture Apps
- Select Enters Contest
- Select the contest you’d like to associate with this welcome automation and click Save Trigger
- Click the checkmark to add additional optional Global Rules - how subscribers will enter and continue in the automation
- Then click the + and add either a Time Delay or Email
- Under Time Delay, you'll be able to set the duration of the delay in minutes, hours, or days. When finished, click Save Time Delay.
- Under Email, you can choose your template, subject line, preview text, "From" Name, and "From" Email Address. Click Save Email in the bottom left to save any updates.
- Add additional steps by clicking the + (like follow-ups after 1 week and 2 weeks) or click Save Email Automation to create a one-step automation
- Click the toggle in the top right beside Paused to set your automation live
You're finished! Your contest entrant will now receive an email or series of emails from you when they enter your contest.