Creating Templates
Features for Events
Learn about our event-specific features that allow you to build campaigns quickly and conveniently!
Features for eCommerce
Our eCommerce specific features that you can use to tailor products to your audience!
How to Copy a Template to Another Brand
If you have multiple Hive accounts, on the Templates page - hover over the template you want to copy into another brand. Click the Copy to Another Brand button, then select the brand you want to copy…
The Guide to Merge Tags
All of your contact information in Hive is tied to a unique label called a merge tag. You can use merge tags in the subject line, preview text, and body of your emails to include personalized or dyna…
Email Preview Text
Preview text is a copy that's pulled in from the body of your email, usually shown below the "From:" name/address and subject in your inbox. You can set your preview text in the fourth step of the Se…
Best Sizes for Backgrounds, Images, and Banners
Background Images. The background image size depends on the image and its orientation. Our image editor within the template allows you to adjust the dimensions and pixels, so the best approach is pla…
How to Use the Content Block
The template editor in Hive is a simple drag and drop format, ensuring you can design great looking templates in a short period of time. To create a new template from scratch, click templates in the…
How to Create an A/B Test Campaign
A/B Test Campaigns let you test multiple variants of an email, so you can optimize your email strategy for engagement (e.g. opens and clicks). You can test: Subject Line. Preview Text. "From" Name. E…